Typically I am not prone to rants. However, today I feel an exception coming on... It is about changing lives. Why? Because that is what really matters. When people look at you as a leader they want to know 3 things:     Do you care about me?     Can I trust you?     Can you help me? We have experienced all kinds of crazy. Small companies posting claims that by having a handful of semi-productive agents they are the best. With no means to education/support lesser experienced or new licensees, you would need to have only a handful of agents who are already ...

Is your company like a library? Libraries have books flying off the shelves into different eager readers’ hands daily when successful. Companies can be exactly like that with employees, except it is a sign of failure. These companies have new hires leave in a hurry shortly thereafter to be embraced by another welcoming company’s arms. “What is going on?” a CEO might think. “How do we keep our employees after they sign the dotted line?” 1) Extend Genuine Compassion The lack of genuine compassion from higher-ups and the rest of the employees is one of the primary reasons why ...

Do you know what an implicit bias is? An implicit bias is a judgement you, yes you, hold against other people without even thinking about or knowing it. People ruthlessly judge each other all the time with these implicit biases. It comes quite naturally to human beings, sadly. Implicit Biases: Identifying the Gravity of the Situation If you don’t believe me that we all do this every single day, listen to the wise words of Mahzarin Banaji and Anthony Greenwald, professors at Harvard University and the University of Washington, respectively. Elizabeth R. Thornton of Psychology Today ...